Shipping Policy

Thank you for your purchase.  We strive to fullfill and ship your order as soon as we can.  Please review the information below and contact us at with any questions.  

Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or
delivered on weekends or holidays. 

Ship Times: All order, once processed and fullfulled, will ship to you in 4 to 6 business days. Including processing time you will usually receive you purchase in 5 - 9 business days.  However,If we are experiencing a high volume of orders, shipments maybe delayed by a few days. Please allow additional days in transit for delivery.  We will email you with any delays as soon as we know about them.  Thank you for your patience in advance.

Shipping Rates & Delivery Estimates: FREE Shipping Guarantee. We offer FREE shipping on all orders.  I don't know about you but I can't stand being surprise with a shipping fee when I am ready to place an order.  You will never have that surprise with us:)  Delivery delays can occasionally occur. 

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.  Customs, Duties, and Taxes: Susan Roxby Skin Care & Waxing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping: We currently only ship in the USA.

Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.